Privacy and Security



Hala Esaa Bin Laden Hospital is committed to protect the rights of all its E-services users. We hereby commit to keep all critical information and data confidential. The following announcement has been prepared to illustrate the procedures we follow in collecting and publishing information and data.

* Collecting and Using Information

- Our servers automatically gather the IP addresses of e-services users. The IP address is the number associated with your computer, and it allows other computers connected to the Internet to identify the source of data, in addition to collecting information about the user’s browser and search engine but without identifying the user.

- Using the IP address helps us solve any problems arising on our Servers, including statistics about the utilization of the e-services (such as some users, the language of the computer used, etc.). We never permit any party, other than the technical team of hospital e-services, to know your IP address.

* Cookie Files

- We may save (cookie) files on your computer or similar devices used to enter our e-services when you first visit them. Cookie files are a kind of data that help specify you as a user. They can be used to increase your utilization of the e- services and to better understand needs of the majority of users.

- Most e-services accept cookies as a default. Should you desire, you can modify the settings of your browser, PC, smart phones to refuse all cookies or to alert you when they are sent to your device. Be aware that some e-services of the hospital will not work properly if you refuse cookies. We may or may not link information saved within the cookies with any identifying information entered through our e-services.

* Personal Information

- - We may collect process and retain the following types of information about you (which will be referred to as Data in these Terms of Use) from the E-services including:


a.    Information which is able to personally identify you and which may be provided by you at the time of voluntary registration for the services offered by us or gathered through your use of the E-services (including when you make enquiries through the E-services (Personal Information); and
b.    Information which we consider to be Sensitive Personal Information concerning, including or relating to your health and which may include information:
i.     About your individual health, including your medical history;
ii.    About any disabilities that you may have or have had;
iii.   About any healthcare services that are being provided, or have been provided, to you;
iv.   provided by you in connection with the donation, by you of any body part or any bodily substance, or derived from the testing or examination of any body part, or any bodily substance of you; or
v.   About you which is collected before, or in the course of, and incidental to, the provision of any healthcare services.


* Protecting Personal Information

- Your personal information will never be made available to the public without your prior consent. This information will not be circulated, exchanged or sold to any party without your prior consent. Our technical staff and patient affairs staff are only permitted to handle this information to provide such services. We will not disclose Personal Information to third parties except as provided in this privacy policy or as permitted by law or any court of competent jurisdiction. The Right to Know, Modify or Correct Personal Data.

* The Privacy Policy Updates

Hala Essa Bin Laden Hospital has the right to update and change its privacy policy at any time as needed.

* Accepting Privacy Policy